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Definition

A break-glass account is a highly privileged emergency account reserved for rare outages when normal administrative access is unavailable.

Why it matters for business

Emergency admin account used only when normal admin access fails. Identity and Microsoft 365 decisions often turn on understanding this term clearly.

Example in an SMB context

A growing firm might encounter Break-glass account while hardening Entra ID, reviewing Secure Score, or rolling out stronger MFA for administrators.

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